Flipkart Wallet

Have you noticed the new  wallet feature on Flipkart?

The Wallet is a pre-paid payment instrument which is associated with your Flipkart.com account. You can now maintain a balance of money with Flipkart.com and redeem it at your convenience. 

FAQ

Q. What is the Wallet?

The Wallet is a prepaid instrument that enables one to shop on Flipkart.com multiple times by making a payment only ONCE. You make a payment for a certain amount and this will be added to your account as prepaid balance in your Wallet. When you make an order, you can choose to use the Wallet as the mode of payment and the amount will be deducted from the balance in your Wallet.

Q. Why should I use the Wallet?

Using the Wallet to place orders on Flipkart.com allows you to avail of the following advantages:

• Make one payment and shop multiple times
• Simpler and faster check-out process
• No more worries of failed payment transactions

Q. How do I sign up for a Wallet?

All you need to do is Sign-Up or Log-In to your Flipkart.com account to begin using your Wallet.

Q. How do I fill money into my Wallet?

In order to fill or recharge your Wallet,

• Log in to your Flipkart.com account
• Goto the Wallet page in the Accounts section
• Enter the amount you want to recharge with
• Go through the check-out process as usual

Q. How much money can I fill into the Wallet?

The upper limit on each Wallet refill is Rs. 10,000.

Q. How do I view my Wallet balance?

In order to view your Wallet balance,

• Log in to your Flipkart.com account
• Go to the Wallet page in the Accounts section

Also, once you log in, the Wallet balance will be visible in the header section of Flipkart.com

Q. How do I redeem Wallet balance?

In order to use redeem your Wallet balance,

• Add items to your cart
• Go through the usual check-out process
• In the payment step of check-out, choose the Wallet as the mode of payment

Q. What do I do if my Wallet balance is insufficient?

In case your Wallet balance is lower than the total amount payable, you can make a partial payment using your Wallet and then pay the remaining amount using any of the other pre-paid payment options. Please note that Cash-on-Delivery cannot be combined with a Wallet payment.

Q. Can I transfer my Wallet balance?

No, the Wallet is associated with your Flipkart.com account only. The Wallet balance in your account cannot be transferred to other accounts.

Q. What is the Refund Policy for the Wallet?

The entire Wallet balance will be refunded upon request, except for any amount added for promotional purposes. Please reach us via the Contact Us page if you want to initiate a refund of your Wallet balance.

Q. Is there any expiry date for the balance in the Wallet?

No, there is no expiry date for the Wallet balance. You will be able to use your Wallet balance at any point of time.

Q. Can I delete my Wallet?

Since a Wallet is associated with an account, it cannot be deleted separately. However, the usage of Wallet it totally up to your discretion. You can choose to not use your Wallet at all and this will not interfere with any of the normal flows.